CITIZENS CARE CENTER
CITIZENS CARE CENTER holds a 5 out of 5 star CMS overall rating, above the Maryland average of 3.1, as a nursing home in Havre De Grace, Maryland, with no deficiency records for it in the current CMS extract.
nursing home in Havre De Grace, Maryland
415 SOUTH MARKET STREETRatings
CMS 5/5 stars
- Health inspections: 4/5
- Staffing: 5/5
- Quality measures: 2/5
Estimated cost
Estimated $3,800–$6,000/month
About CITIZENS CARE CENTER
CITIZENS CARE CENTER is a non profit - other nursing home in Havre De Grace, Maryland.
Medicare rates it 5 out of 5 stars overall, in line with the Havre De Grace average of 5, above the Maryland average of 3.1.
Its strongest reported domain is staffing at 5 out of 5, and its weakest is quality measures at 2 out of 5.
How to read CITIZENS CARE CENTER's star rating
The CMS overall star rating for CITIZENS CARE CENTER is a composite of three separately measured domains: health inspection results from state survey teams, staffing levels reported through payroll-based journal data, and clinical quality measures drawn from resident assessments and Medicare claims. A 5-star overall rating means CITIZENS CARE CENTER sits in the upper tier of rated providers nationally, though a strong overall score can still hide a weaker individual domain.
For CITIZENS CARE CENTER, CMS currently publishes 4 out of 5 for health inspections, 5 out of 5 for staffing, 2 out of 5 for quality measures. Health inspection scores are graded on a curve within each state, so this facility's inspection score is a ranking against other Maryland providers rather than an absolute measure. Staffing scores reflect reported nurse hours per resident day, and quality-measure scores reflect resident outcomes such as falls, pressure ulcers and hospital readmissions.
In local context: 2 rated facilities in Havre De Grace average 5 out of 5, and the Maryland average is 3.1. CITIZENS CARE CENTER rates 5 out of 5, in line with that benchmark. Comparing a facility against its own local market matters because inspection severity, Medicaid reimbursement rates and staffing supply all vary sharply by state.
What CITIZENS CARE CENTER's inspection record shows
No deficiency citations for CITIZENS CARE CENTER appear in the CMS extract this page is built from. That reflects the records CMS has published for this provider, not an inspection performed by Clear Care Connect, and the federal extract can lag a state survey by several months.
Before you rely on a clean record, ask CITIZENS CARE CENTER for the date of its most recent standard survey and for its current CMS Form 2567. Also ask the Maryland survey agency whether any complaint investigations are open, as complaint surveys are logged separately from the standard annual survey cycle.
What nursing home costs near Havre De Grace, Maryland
Maryland nursing home typically runs $3,800 to $6,000 per month, a midpoint of roughly $4,900 — about $58,800 a year. This is a state-level market estimate from published rate data for this care type, not a quote from CITIZENS CARE CENTER, and it is the single figure on this page that is modelled rather than reported.
Actual pricing at CITIZENS CARE CENTER depends on room type, whether the community charges a flat all-inclusive rate or a base rate plus tiered care levels, and one-time community or entrance fees. For skilled nursing, Medicare may cover a limited post-hospital stay in full for the first 20 days and partially through day 100 when the stay qualifies; long-term custodial care is generally paid privately or through Medicaid once assets are spent down.
When you call CITIZENS CARE CENTER, ask for the total monthly figure at the care level being recommended — not the base rate — plus the schedule of annual increases over the last three years and what triggers a move to a higher care tier.
Questions to ask CITIZENS CARE CENTER on a tour
These are drawn from what this facility's own record does and does not tell you. Bring them to the tour and write down the answers — comparing written answers across two or three Havre De Grace providers is more revealing than any single visit.
- Your CMS overall rating is 5 out of 5 — what changed at the most recent survey, and what are you doing differently now?
- CMS reports 2 out of 5 for quality measures here — how is that being addressed?
- What is the current nurse and aide staffing ratio on days, evenings, nights and weekends, and what is your annual staff turnover?
- What is the all-in monthly cost for the care level you would place my family member in, and what triggers an increase?
- How are medication changes, falls and hospital transfers communicated to family, and how quickly?
- Can we visit unannounced at a mealtime and on a weekend before deciding?
How to verify this information about CITIZENS CARE CENTER
Everything on this page comes from public records, and you can check each figure at its source. CMS publishes provider ratings, staffing and inspection data through its Provider Data Catalog and Medicare Care Compare; the Maryland licensing and survey agency holds the state licence file, complaint investigations and any enforcement actions for CITIZENS CARE CENTER; and your local Area Agency on Aging can tell you about waiver programs and ombudsman support in Havre De Grace.
Long-term care ombudsman programs are free and independent, and an ombudsman who covers Havre De Grace will often know a facility's recent staffing and complaint history in more current detail than any published dataset. Clear Care Connect does not inspect, endorse or rank facilities for payment, and does not accept payment from providers to change what a page says.
CITIZENS CARE CENTER — questions families ask
How does Medicare rate CITIZENS CARE CENTER?
CITIZENS CARE CENTER holds a CMS overall rating of 5 out of 5 stars, above the Maryland average of 3.1.
How does CITIZENS CARE CENTER compare to other Havre De Grace facilities?
Across 2 rated facilities in Havre De Grace, the average CMS overall rating is 5 out of 5. CITIZENS CARE CENTER rates 5 out of 5, in line with that local average.
What are CITIZENS CARE CENTER's CMS domain scores?
CMS reports health inspections 4 out of 5, staffing 5 out of 5, quality measures 2 out of 5 for CITIZENS CARE CENTER.
Who operates CITIZENS CARE CENTER?
CITIZENS CARE CENTER is operated as a non profit - other nursing home.
What does nursing home cost near Havre De Grace, Maryland?
Maryland nursing home typically runs $3,800–$6,000 per month. This is a state-level estimate, not a quote from CITIZENS CARE CENTER — pricing varies by care level and room type.
Where is CITIZENS CARE CENTER located?
CITIZENS CARE CENTER is at 415 SOUTH MARKET STREET. You can reach the facility directly at 4109395500.
Nearby facilities in Havre De Grace
Where this data comes from
- CMS star ratings, health inspection, staffing and quality scores — Centers for Medicare & Medicaid Services Provider Data Catalog (CMS certification number 215039).
- Estimated monthly cost — Clear Care Connect state-level cost model, derived from published market rates for this care type and state. Estimates are not quotes.
No CMS inspection survey date or data-refresh timestamp is on record for this facility yet, so this page states no data date. Government inspection data is republished by CMS on its own schedule — always confirm directly with the provider.