WEBSTER HOUSE
WEBSTER HOUSE holds a 5 out of 5 star CMS overall rating, above the California average of 3.1, as a ccrc in Palo Alto, California, with no deficiency records for it in the current CMS extract.
ccrc in Palo Alto, California
437 WEBSTER STREETRatings
CMS 5/5 stars
Estimated cost
Estimated $5,200–$8,500/month
About WEBSTER HOUSE
WEBSTER HOUSE is a non profit - corporation ccrc in Palo Alto, California.
Medicare rates it 5 out of 5 stars overall, above the Palo Alto average of 4.3, above the California average of 3.1.
Its strongest reported domain is health inspections at 5 out of 5, and its weakest is quality measures at 4 out of 5.
How to read WEBSTER HOUSE's star rating
The CMS overall star rating for WEBSTER HOUSE is a composite of three separately measured domains: health inspection results from state survey teams, staffing levels reported through payroll-based journal data, and clinical quality measures drawn from resident assessments and Medicare claims. A 5-star overall rating means WEBSTER HOUSE sits in the upper tier of rated providers nationally, though a strong overall score can still hide a weaker individual domain.
For WEBSTER HOUSE, CMS currently publishes 5 out of 5 for health inspections, 4 out of 5 for staffing, 4 out of 5 for quality measures. Health inspection scores are graded on a curve within each state, so this facility's inspection score is a ranking against other California providers rather than an absolute measure. Staffing scores reflect reported nurse hours per resident day, and quality-measure scores reflect resident outcomes such as falls, pressure ulcers and hospital readmissions.
In local context: 3 rated facilities in Palo Alto average 4.3 out of 5, and the California average is 3.1. WEBSTER HOUSE rates 5 out of 5, above that benchmark. Comparing a facility against its own local market matters because inspection severity, Medicaid reimbursement rates and staffing supply all vary sharply by state.
What WEBSTER HOUSE's inspection record shows
No deficiency citations for WEBSTER HOUSE appear in the CMS extract this page is built from. That reflects the records CMS has published for this provider, not an inspection performed by Clear Care Connect, and the federal extract can lag a state survey by several months.
Before you rely on a clean record, ask WEBSTER HOUSE for the date of its most recent standard survey and for its current CMS Form 2567. Also ask the California survey agency whether any complaint investigations are open, as complaint surveys are logged separately from the standard annual survey cycle.
What ccrc costs near Palo Alto, California
California ccrc typically runs $5,200 to $8,500 per month, a midpoint of roughly $6,850 — about $82,200 a year. This is a state-level market estimate from published rate data for this care type, not a quote from WEBSTER HOUSE, and it is the single figure on this page that is modelled rather than reported.
Actual pricing at WEBSTER HOUSE depends on room type, whether the community charges a flat all-inclusive rate or a base rate plus tiered care levels, and one-time community or entrance fees. Medicare does not pay for room and board in this care category. Common funding routes are private pay, long-term care insurance, a state Medicaid waiver where one exists, and VA Aid and Attendance for eligible veterans and surviving spouses.
When you call WEBSTER HOUSE, ask for the total monthly figure at the care level being recommended — not the base rate — plus the schedule of annual increases over the last three years and what triggers a move to a higher care tier.
Questions to ask WEBSTER HOUSE on a tour
These are drawn from what this facility's own record does and does not tell you. Bring them to the tour and write down the answers — comparing written answers across two or three Palo Alto providers is more revealing than any single visit.
- Your CMS overall rating is 5 out of 5 — what changed at the most recent survey, and what are you doing differently now?
- CMS reports 4 out of 5 for staffing here — how is that being addressed?
- What is the current nurse and aide staffing ratio on days, evenings, nights and weekends, and what is your annual staff turnover?
- What is the all-in monthly cost for the care level you would place my family member in, and what triggers an increase?
- How are medication changes, falls and hospital transfers communicated to family, and how quickly?
- Can we visit unannounced at a mealtime and on a weekend before deciding?
How to verify this information about WEBSTER HOUSE
Everything on this page comes from public records, and you can check each figure at its source. CMS publishes provider ratings, staffing and inspection data through its Provider Data Catalog and Medicare Care Compare for certified providers; the California licensing and survey agency holds the state licence file, complaint investigations and any enforcement actions for WEBSTER HOUSE; and your local Area Agency on Aging can tell you about waiver programs and ombudsman support in Palo Alto.
Long-term care ombudsman programs are free and independent, and an ombudsman who covers Palo Alto will often know a facility's recent staffing and complaint history in more current detail than any published dataset. Clear Care Connect does not inspect, endorse or rank facilities for payment, and does not accept payment from providers to change what a page says.
WEBSTER HOUSE — questions families ask
How does Medicare rate WEBSTER HOUSE?
WEBSTER HOUSE holds a CMS overall rating of 5 out of 5 stars, above the California average of 3.1.
How does WEBSTER HOUSE compare to other Palo Alto facilities?
Across 3 rated facilities in Palo Alto, the average CMS overall rating is 4.3 out of 5. WEBSTER HOUSE rates 5 out of 5, above that local average.
What are WEBSTER HOUSE's CMS domain scores?
CMS reports health inspections 5 out of 5, staffing 4 out of 5, quality measures 4 out of 5 for WEBSTER HOUSE.
Who operates WEBSTER HOUSE?
WEBSTER HOUSE is operated as a non profit - corporation ccrc.
What does ccrc cost near Palo Alto, California?
California ccrc typically runs $5,200–$8,500 per month. This is a state-level estimate, not a quote from WEBSTER HOUSE — pricing varies by care level and room type.
Where is WEBSTER HOUSE located?
WEBSTER HOUSE is at 437 WEBSTER STREET. You can reach the facility directly at 6503283300.
Nearby facilities in Palo Alto
Where this data comes from
- CMS star ratings, health inspection, staffing and quality scores — Centers for Medicare & Medicaid Services Provider Data Catalog (CMS certification number 555156).
- Estimated monthly cost — Clear Care Connect state-level cost model, derived from published market rates for this care type and state. Estimates are not quotes.
No CMS inspection survey date or data-refresh timestamp is on record for this facility yet, so this page states no data date. Government inspection data is republished by CMS on its own schedule — always confirm directly with the provider.